Like all things in life, running a business has its ups and downs, its highs and lows, and its successes and failures. Celebrating the sweet victories is easy, but how do you cope with the agonies of defeat?

First things first, like it or not, failing is inevitable. Every single person has failed at one time (or in most cases, lots of times). Throughout history scores of renowned great achievers not only failed, but failed over and over again. When Albert Einstein was young, his grades were so poor that a teacher asked him to quit, saying, "Einstein, you will never amount to anything!" Michael Jordan was cut from his high school basketball team for his lack of skill. Winston Churchill failed the 6^th grade. Soichiro Honda was turned down for an engineer position with Toyota Motor Corporation.

Here’s another truth: Failure is not something to fear. Failures and mistakes are lessons that can be used as stepping stones. And even though it may feel like it’s the end, it’s actually just the beginning. According to dictionary.com, failing is “an act or instance of failure.” But according to John Maxwell, bestselling author of Failing Forward, “Failure is simply a price we pay to achieve success.”

Failing forward is a willingness to learn from failures and implement the lessons into your actions, behaviors, and business. It’s choosing to pick yourself up and continue to move forward and toward your intended outcome in spite of being discouraged.

Think about the last time you failed and ask yourself these questions:

• What can I learn from this?
• What could I have done differently?
• Do I need to acquire or improve some skills?
• Who can I learn from?
• What will I do next?

Now take the answers to these questions and plan how you will incorporate the lessons into your future actions.

So the next time you find yourself flat on your face, be grateful for the learning opportunity, dust yourself off, keep trying, and remember that the most inventive and successful people in the world not only fail, they are the BEST at failing.

The psychology of denial is interesting.  Webster’s defines it as:  a condition, in which someone will not admit that something sad, painful, etc., is true or real.

Yet, that is a state that many live in daily.  They essentially lie to themselves on a regular basis and that lie becomes the truth.  Where are you lying to yourself in your business?

• Business is down due to the economy – Really?  Then why are your competitors doing so well?
• There aren’t any good employees – So why are there places like the Broadmoor Resort, which is a 5 star resort that seem to have quality employees (even teenagers – wow)?
• Customers only care about price – Do you buy only on price?  Or will you purchase something more expensive if you see a greater value at the higher price?

Each of the above items and your Excuses (which are dressed up reasons) are part of your own denial.  You don’t want anyone else to notice that you are lying – and lying to others – but mostly to yourself.

Truth is: 

• Business is down, and it caught you by surprise; or you didn’t understand your financials, or  have Key Performance Indicators in place that would have given you a heads up allowing you to adjust your business.
• There are good employees – yet your interviewing techniques, hiring & training methods are not as effective as they need to be.  It may be time to look at how you invest and motive your employees too.
• Customers care about value – what kind of value are you offering your customers and what are you actually providing?

As the end of the first quarter of this year approaches, it might be a good time to ask yourself these questions and contemplate on where you are suffering from Denial and what do you need to change personally and in your business today!

 Why do we, as a society, have such a hard time dreaming?  As children, we dream on a regular basis.  We fly, conquer the world, create imaginary friends, and plan to accomplish things never considered by anyone 20 years of age or older. 

 Then the aging process starts and conformity begins.  We conform not only in our behavior (which is mostly good), but in our ability to dream.  One by one, we are told (and often not outright), that our dreams are impossible. Our dreams are unreasonable, unreachable, or even unthinkable. You might have even heard, “Why would you ever try that - you might FAIL!”

 What this creates is a society of control freaks.  Some control freaks become business owners and owners who want it done their way, believing their way is the only right way.  What they end up losing is the ability to leverage the world to get things done for them.  They don’t hire for new ideas, they hire for fitting into the box the business owner created.  The problem: business owner wealth creation is often best accomplished by people with the desire to dream in a world without boxes.

 Make 2014 a year of Dreaming without Boxes!  What does that mean?  It means stepping out and doing things differently.  A perfect example is Steve Jobs who created something that was new and different that we didn’t know we needed!  Yet how many of us want to revert back to what life was like prior to first Apple computer?   As a business owner, you need to get away from the day to day operations at times and give yourself time to dream, to challenge the status quo, your current thinking process, and to be open to new ideas. 

 You also must be willing to let others challenge your thinking – they also have dreams that might allow you to fly, conquer the world, and accomplish things you were told were impossible.

Dream big dreams for yourself, your family, and your business in 2014.  Dreams do come true, but only if there was a dream in the first place!