High on a mountain top above tree line is not a good time for nature to call. Fortunately, many National and State Parks actually have backcountry toilets. Few are as nice as what you have at home, yet many come with some distinction including the most beautiful views. They give the phrase “contemplating nature” a whole new meaning.

 

Unfortunately, the flies also like that beautiful view and congregate around the toilet, hundreds of flies at times. Relieving yourself in the backcountry may not be pleasant, yet it is a fact of life that must be addressed. The same is true for unpleasant business situations.

 

 

Few people like flies. They can serve a purpose, but most people don’t enjoy engaging with them, especially at a mountain-top toilet. Yet we often attract them to our business because of the “waste” we produce.

 

Different types of flies are attracted to different substances and material. Some are attracted to waste or rotting meat. Others are attracted to sugary or vinegary substances. Do you want to be followed around by a team just waiting for you to fail, wanting to know what you will screw up that will make them look better? They will feed off your “waste,” allowing them to look much better in the business environment.

 

The reality is that without a good team and a good culture, waste gets in the way. A culture of gossip attracts people who gossip. A culture of bad attitudes and blame attracts people with bad attitudes who like to blame others for their problems. The family business leader who is disorganized will attract employees who are disorganized. The manager who is a poor planner will attract employees who resist planning.

 

A lack of clean-up attracts a certain type of crowd. Is it the crowd you want?

 

 

How do you get rid of flies at the mountain top toilet? Usually by closing the lid—it minimizes the attraction (although it doesn’t completely eliminate it). Don’t you wish all flies were that easy to get rid of? The flies that we work with are often a mirror of who we are and how we manage. What we tolerate or even accept is reflected in our businesses, teams, and projects.

 

Our business days are full of time, talents, and opportunities that can create success for every employee. But if we’re not careful in how we manage, if we don’t “close the lid” when necessary, we can waste our time, talents, and opportunities and watch as the flies come to see what they can get.

 

Are flies congregating around your family business, your project, or your career? Are they having a field day with the mess you have left behind? What will you do about it?

 

Toilets in the woods are bad enough. Using the “big leaf” approach to clean up, it seems to me, would make them even worse. I want my nice soft TP, a reminder of the comforts of home. But there may be one advantage to big leaves. When you are back-country, you usually don’t have an outhouse that you can throw the toilet paper down; you need to dig a hole with a shovel, bury the “output,” and bring the toilet paper home with you. Big leaves can go into the hole. Some wilderness areas take it a step further, requiring that you leave absolutely no trace—period. They do not want the wilderness area tainted with human waste of any kind. That means you need to pack out all waste. Eeww. Fortunately, I have only been places where I can dig a hole and bury it. I’m not even sure I would want to hike in those “absolutely no trace” areas. That might be the line in the sand for me. Each person needs to determine how they will follow the rules of any given forest, and within those rules, what “waste” they will pack out.

 

What stuff do you need to bury in a hole, never to be seen again? Bad attitudes, anger, assumptions, resentment, jealousy, and lack of patience come quickly to mind. Doesn’t that represent exactly what goes on in the fast-paced world of business? There is always “stuff” that needs to be cleaned up, and the need to eliminate waste often comes at an awkward time. If you don’t clean up the mess when and how you should, it usually comes back to bite you. If any of you have ever written computer code, you know that cleaning up your code and documenting it so someone else can work with it is essential. That clean-up process and the documentation that comes with it makes the code easier to debug, easier to expand upon, and easier to leave as part of your legacy. Where else is that true in your projects, desk, home, and personal life? How clean you leave things is a direct reflection on who you are and how you think.

 

Business is made up of people, and even the cleanest people carry baggage, make messes, and sometimes leave messes behind. “Leave no trace” isn’t a viable concept in business. What traces will you leave? Is your trace one of integrity, nurturing, faith, listening, understanding, and enlarging? Or is it about clawing your way to the top, winning at all cost, gossip, and demeaning others? We each make our mark on the business, the team, the customers, and the future of the business. Carefully consider what mark you are leaving and whether you need to change it.

 

What is a contrast? It is really a set of opposites, and it defined my life at the start of 2016.

 

On January 2^nd I was at the top of a mountain skiing with family and friends. It was cold outside, yet a beautiful sunny day. One week later I was sitting on a beach in Barbados. Not a bad transition in my opinion.

 

On January 3^rd my father-in-law passed away. He had turned 99 on January 1^st and lived a good long life. One week later a close friend found out her daughter was expecting a first child. We celebrated the end of a life well-lived and the joy of a new life to come, both within a short time frame.

 

On January 4^th we learned that my sister-in-law's family needed to allow their dog of 14 years to go peacefully to sleep. Always a hard decision. Three days later in Barbados we were playing with two Rottweiler puppies - one named Clinton and the other Trump. (Oh, I could have so much fun with that but not in this blog!)

 

So what do all these experiences have to do with business? Each business day can be (and generally is) filled with contrasts: the new customer, the lost customer; the new opportunity, the one that passes by; the new employee, the departing employee. The list can go on. The challenge and opportunity is how each of us faces the personal and business contrasts that come our way.

 

In life, does the loss of a father overshadow the celebration of the life that he lived? This does not mean we do not mourn, but mourning has its time and place. It is a time of reflection, a time to think about how we, too, would like to be remembered.

 

In our business lives, does the lost customer overshadow the new one? Do we fail to embrace the new employee because we're sad that the old employee has left? Have we missed a window for more business and income by focusing on what we let get away? How you react, adjust, and move forward can and does affect the future of your business.

 

What are your contrasts? How are you using them to challenge yourself and your team, and how are you helping those around you to learn, adapt, and grow?