Category:Success In Business Sales Profitability Business Coaching Business General
(Without one you can die!)
The best way to fail at a business is not having a plan; the best way to wander through your career and get stuck in a rut is by not having a plan; and--you guessed it--the best way to get lost on a mountain is not having a plan.
There are tools that help us stay on-track in life. On the trail it is a compass, a map, and possibly even a GPS that, used in tandem, will generally keep you on course. For example, you can be in the woods with only a map and still get lost, but add in a compass and you'll probably find your way. Because the magnetized compass needle always indicates magnetic north, you'll consistently know how to find this direction even if you go in circles. So using a compass in conjunction with your map keeps you adapting to stay on the right track.
Your business and career plan, if you use it, accomplishes the same purpose. First, you step back from the day to day environment to create the plan of what you want to accomplish and how you'll do it. On a regular basis - at least monthly - you measure your actions against the detailed steps you of your plan. If you are straying off course, you step back again to review your plan, realign your focus, and redirect your steps.
How does this relate to business? Without a plan, you risk going off track. Are you heading into new sales situations, new markets, and new projects without doing your homework? Are you resting on the knowledge you gained last year or five years ago on how to sell? Did your education process stop the day you graduated from high school or college? Are you finding the new employee that was just hired is getting the better projects, the better office, and the better promotions?
The process of learning, growing your skills, and adapting to new environments are critical tools to stay on track and reach your goals, whatever they are.
One of my clients sells cars. This process is dramatically different today than it was even five years ago. Fifteen years ago, everyone cared about what was “under the hood.” What was the engine like; how did it run? What was the torque? (I learned from my advertising client that people used to care about torque. Yes, I had to look it up – so you can, too, if you're interested.) Today, anyone selling cars better know how to use a smart phone. They better know how to connect it to the car. They better be able to look up the competitor information on that phone and discuss it out on the lot. To close the deal, they better be able to talk accurately to the customer who has done the research and possibly knows more than them about the car.
When hiring a new sales person, the car dealership cares more about whether that person can understand and discuss the car's technology versus knowing how the engine runs. If you are an auto sales person who's selling the same way you did ten years ago, there is a good chance that your job might be in jeopardy. And it's not about age. My client has an 82-year-old sales person that is very successful. He owns a smartphone and knows how to use it. He created a plan and has learned how to adapt. Have YOU?